E-RD Information

Community Pharmacy Support Guidance v2.1 October 2018

PSNC-Briefing-076.16-How-GPs-and-pharmacies-can-work-together-on-EPS-business-continuity-002 7_Day_scripts_CCG_advice_FINAL_160316 (3)

Electronic Prescriptions – notes to pharmacy v1.2

Working with EPS once live

To order tokens please use the following  Instructions for Pharmacies_GPs – Ordering Forms_150622

Please find below links to websites for useful information when working with EPS2

• Suggested process  http://systems.hscic.gov.uk/eps/library/0612.pdf
• Cancellation http://systems.hscic.gov.uk/eps/library/0312.pdf
• Exemptions/Endorsements and claiming http://systems.hscic.gov.uk/eps/library/0712.pdf
• Guidance for Endorsements http://www.nhsbsa.nhs.uk/PrescriptionServices/1972.aspx
• Repeat dispensing http://systems.hscic.gov.uk/eps/library/repdispensing/index_html  and http://www.england.nhs.uk/wp-content/uploads/2015/06/electronic-repeat-dispensing-guidance.pdf%3Chttp://www.england.nhs.uk/wp-content/uploads/2015/06/electronic-repeat-dispensing-guidance.pdf
• Using the Prescription Tracker http://nhscfheps.createsend1.com/t/ViewEmail/r/8B29D558CD7528322540EF23F30FEDED
• Finding a lost prescription http://systems.hscic.gov.uk/eps/dispensing/findprescript.pdf
• Working with GP practices http://psnc.org.uk/wp-content/uploads/2013/07/Checklist_for_GP-Pharmacy_Engagement.pdf
• Split script flyer split scripts flyer
• Live service reports http://servicestatus.nhs.uk/
• IT System Troubleshooting guide http://systems.hscic.gov.uk/eps/library/disptsguide.pdf
• FAQs http://systems.hscic.gov.uk/eps/library/faqs/index_html

Access to Electronic Prescriptions and other functions (such as patient nominations) under EPS R2 can only be effected with an RA01 Smartcard

All members of the pharmacy team who will download EPS R2 prescriptions as part of their role MUST have their own RA01 Smartcard – it is PROHIBITED under the terms of issue to use another person’s Smartcard or allow such use of your own Smartcard in order to access EPS R2 prescriptions or any other process.

PSNC have published lots of helpful information on Smartcards here

To access SCR you will need to get your smart card updated, more information is available on PSNC here.  Please be aware that the SCR access can be added remotely.  Please contact the service desk (details below) for advice on how to proceed with the update.

Smartcards

Smartcard Authority for our area is NHS Midlands and Lancashire CSU

West Midlands

Contact details
mlcsu.servicedesk@nhs.net
0121 411 0411

EPSR2 Smartcard Guidance for Contractors Sept 2014

The Midlands & Lancashire Commissioning Support Unit have produced new guidance for the ordering and/or management of Smartcards:

SmartCard_Help_Support_1409021614

For further support on EPS, please see the PSNC and HSCIC websites; HSCIC have regular contractor newsletters which you can sign up for by clicking HERE.